Privacy Policy

This policy explains what information Ecommerce With Aun collects through ecommercewithaun.com, why, and what choices you have. Ecommerce With Aun is a brand of Aun Group of Companies.

Who we are

Aun Group of Companies (trading as Ecommerce With Aun)
Office No. 53, Dragon Mall, Harianwala Chowk, D-Ground, Faisalabad, Pakistan
Email: ecommercewithaun@gmail.com · Phone/WhatsApp: +92 327 0306506

What we collect

When you use the contact form

We collect the details you enter: your name, email address, phone/WhatsApp number, the service you’re interested in, your message, and optionally your website URL and budget range.

When you contact us on WhatsApp, by phone or by email

We receive your phone number or email address, your name as shown on that service, and the messages you send.

When you visit the website

Like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type and the pages requested. This is used for security and to keep the site running.

This website does not use advertising cookies or tracking pixels, and does not currently use analytics tools. If that changes, we will update this policy first.

How we use your information

• To reply to your inquiry and discuss your project
• To prepare a proposal or quote you asked for
• To provide services if you become a client
• To keep basic business records
• To protect the website against spam and abuse

We do not sell your information, and we do not add you to marketing lists without your permission.

Services that process your information

• Web3Forms delivers contact form submissions to our email inbox.
• Google (Gmail) hosts our email inbox.
• WhatsApp (Meta) carries messages if you contact us on WhatsApp.
• Hostinger hosts this website and keeps server logs.

These providers may process data outside your country. They handle it under their own privacy policies and security measures.

How long we keep it

We keep inquiry messages for as long as needed to respond and follow up, and for up to 24 months afterwards unless you ask us to delete them sooner. If you become a client, we keep project records as needed for the work and for legal and accounting purposes.

Your choices and rights

You can ask us to tell you what information we hold about you, correct it, or delete it. Email ecommercewithaun@gmail.com and we’ll respond within a reasonable time. Depending on where you live (for example the UK or the EU), you may have additional rights under local data protection law, including the right to complain to your local data protection authority.

Passwords and payment details

Please don’t send passwords, card details or ad account logins through the form or chat. We use collaborator and partner access for client accounts and will never ask for your passwords.

Children

This website is intended for businesses and is not directed at children.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last changed.